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Downloading and installing Android apps from other sourcesIn addition to using BlackBerry World and the Amazon Appstore to download apps and games, you can also get Android apps and games from various third-party websites and mobile market apps. Most websites and mobile market apps include an installation button that appears after you download an Android app file. You can also install an app file by opening it in the File Manager app on your BlackBerry device.If you can"t find an app file that you downloaded, you can search for the app name in the File Manager app. Most Android apps include the file name extension .apk. To search for all the Android app files that you downloaded, try searching the File Manager app for .apk.CAUTION: Apps that you install from sources other than BlackBerry World might not be reviewed by BlackBerry. These apps might pose a risk to your device and personal data.

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You should only install apps from trusted sources.While most apps designed for Android smartphones can be installed and opened on BlackBerry devices, some apps might make use of services that are not supported by BlackBerry 10 OS. BlackBerry 10 OS might also replace these services with alternate services (such as mapping services).If you don"t want to accept these potential risks and limitations, you should not install apps from sources other than BlackBerry World.
Setup and basicsNew in this releaseIntroducing your BlackBerry smartphoneYour device at a glanceBlackBerry Classic keysWhat"s different about the BlackBerry 10 OS?Notification iconsMenu iconsSetting up your deviceUsing gesturesAdvanced interactionsMoving the pointer using your trackpadSelecting text using the trackpadOpen or close the text selection menuPersonalizing your deviceDevice SwitchPreparing to switch devicesUpdate BBMSee which version of device software is installed on your previous deviceAbout SIM cardsUsing your BlackBerry ID to switch devicesFind your BlackBerry ID on your old deviceSwitching from a device running BlackBerry Device Software 5 or BlackBerry 6Switching from a device running BlackBerry 7Switching from a BlackBerry 10 deviceSwitching from an iPhone or Android deviceTransfer data using a Wi-Fi network and the Device Switch appTransfer data using a media card and the Device Switch appTransfer data using a media cardTransfer data using BlackBerry Link on a computerBack up your device dataTransfer contact info using a SIM cardAfter you switch devicesAdd email and social networking accounts to your new deviceDeleting the data on your BlackBerry deviceDownload your apps from BlackBerry WorldTroubleshooting: Device SwitchMy previous device doesn"t detect my new BlackBerry 10 deviceI can"t switch my SIM card to my new BlackBerry 10 deviceSome of the data from my previous device isn"t on my new deviceI can"t transfer items using my media cardAbout BlackBerry IDSet up a new BlackBerry IDConfirm your BlackBerry ID usernameChange your BlackBerry ID passwordChange your BlackBerry ID informationUsing your BlackBerry ID to switch devicesHow do I reset my lost or forgotten BlackBerry ID password?Phone and voicePhonePhone iconsMaking and receiving callsMake a callAnswer or decline a callPut a call on holdTake notes during a callAnswering calls automaticallyMove a call from your headset to your deviceMove a call to BBM VideoSwitch between your work phone line and personal phone lineStart a conference callAdd a contact or number to your speed dial listCall waiting, call forwarding, and call blockingHow do I block calls?Turn on or turn off call waitingSet up call forwardingPhone optionsChange your default Reply Now messagesShow or hide your number on outgoing callsAdjust the bass and treble of your callsSet a default area code or country codeLimit the phone numbers that you can callView your call summaryFind your own phone numberTroubleshooting: PhoneI can’t put a call on hold to answer an incoming callNotifications and ringtonesAbout notificationsEdit your notification profilesAdd notification profiles to your deviceAdd a notification profile to your quick settingsChange your ringtoneChange the volume of your notificationsHow do I turn off all sounds and ringtones except for calls?Customize notifications for a contactCustomize notifications for an appTurn off all alertsChange the notification settings for Level 1 alertsView and respond to Instant PreviewsTurn off Instant PreviewsRespond directly to Instant PreviewsAbout Lock Screen NotificationsTurn off Lock Screen NotificationsSet your screen to turn on for new notificationsSet Lock Screen Notifications to only display the sender infoTroubleshooting: Notifications and ringtonesMy device doesn"t ring or vibrate when I receive a call or messageMy device doesn"t display Instant PreviewsMy device doesn"t display Lock Screen NotificationsVoicemailSet up your voicemailUsing a visual voicemail serviceDeactivate visual voicemail on your deviceBlackBerry Hub and emailBlackBerry Hub and emailStaying connected with the BlackBerry HubKeyboard shortcuts: BlackBerry HubSetting up and managing accountsSet up email or other types of accounts on your deviceSetting up work accountsChange account settingsRemove an account from your deviceTroubleshooting: Setting up accountsBlackBerry Hub message list iconsViewing and searching messagesNavigate your list of messages and notificationsView messages by account or message typeView filed emailSearch for a messageFilter your search in the BlackBerry HubViewing important messages with the BlackBerry Priority HubView attachments sent to youSend email and messages from the BlackBerry HubManaging messagesDelete a messageFiling emailFlag a messageManage your messages with BlackBerry Hub Instant ActionsMark a message as read or unreadDownload or share a picture from an emailSave a draft emailSecuring your emailUpdate secure email settingsSecure email iconsNavigating the BlackBerry HubCustomizing BlackBerry Hub settingsSet an out-of-office replyAdd a signature to an email accountChange your default email address or calendarDownload only partial text in emailChange how messages are displayed in the BlackBerry HubRestrict contacts in the BlackBerry HubClear recent contact suggestionsChange the order of accounts in the BlackBerry HubChange which messages appear in the BlackBerry HubSync Microsoft Exchange contact foldersChange options for text messagesChange advanced settings for text messagesTurn off cell broadcast messagesUpdate your Facebook, Twitter, or LinkedIn status from the BlackBerry HubMake a phone call from the BlackBerry HubAbout public warning messagesTroubleshooting: BlackBerry Hubjoyn for BlackBerry 10 devicesAbout joynStart a joyn chatCall a joyn contactStart a joyn video shareSend a file to a joyn contactBlock a joyn contactTurn on joyn while roamingMediaChange the media volumeSupported audio and video file extensions, formats, and codecsTroubleshooting: MediaI can"t open a media fileCameraCamera iconsTaking picturesTake a pictureTurn on autofocus lockTurn off Face DetectionSet the timer to take a pictureTake a panoramic picturePeek at the last picture or video that you tookRecording videosSet the video sizeTake a picture while recording a videoUsing Time Shift modeTake the best picture possible using Time Shift modeReplace a person"s expression using Time Shift modeEdit Time Shift pictures laterChange the capture settingsShooting modesScene modesTurn off the Auto Suggest featureChanging the camera settingsSave media files to your built-in media storageSave your original picture along with the HDR versionTurn off Video StabilizationGeotag your picturesTroubleshooting: CameraI can"t turn on the flash or use the video lightI can"t take a picture or record a videoI can"t save pictures or videos to my media cardI can"t take a panoramic picture that isn"t blurryPicturesPictures iconsZoom in or out on a picturePan a pictureEditing picturesCrop or rotate a pictureEnhance a pictureAdd a filter to a pictureAdd a frame to a pictureAbout automatic storiesChange the settings for automatic storiesEdit an automatic storyTurn off automatic storiesAdd a picture to BlackBerry Story MakerHide a photo in the Pictures appView your pictures on a mapShare a pictureTake a screen shot of your deviceOrganizing your pictures and albumsCreate a picture albumSet how pictures are organized in albumsMove a picture to a different albumRename a pictureRename or delete an albumAdd a picture to the Favorites screenSupported picture file extensionsMusicMusic iconsPlaying your musicPlay, pause, or skip a songChange the volume of your musicView details about your musicCreating playlists and organizing your musicCreate a playlistAdd the music that"s currently playing to a playlistEdit or rename a playlistAdd a song to the Favorites screenSet a song as your ring toneTurn on the equalizer in the Music appSet the audio in the Music appView song propertiesTurn on Music ShortcutsPlay your last music selectionTroubleshooting: MusicI can"t open a media fileVideosVideos iconsPlay or pause a videoEditing videosRotate a videoChange the length of a videoEnhance a videoAdd slow motion to a videoAdd filters to a videoAdd a video to BlackBerry Story MakerOrganizing your videos and albumsCreate a video albumMove a video to a different albumRename a videoAdd a video to the Favorites screenRepeat videosTurn on the equalizer in videosBlackBerry Story MakerAbout BlackBerry Story MakerCreate a story using BlackBerry Story MakerEditing stories in BlackBerry Story MakerAdd to or delete media from an existing storyChange the order in which media appears in a storyEdit the media used in a storyChange the music or titles in a storyChange the theme in a storyDelete a story in BlackBerry Story MakerSave a story in BlackBerry Story MakerChange your BlackBerry Story Maker settingsChange your story settingsMedia sharingAbout sharing mediaPlay or view your media file on a DLNA Certified deviceShare your media files with DLNA Certified devicesFM RadioAbout FM RadioScan for radio stationsManually tune to a radio stationListen to the FM RadioAdd a radio station to your FavoritesRemove a radio station from your FavoritesSettingsCustomize your device settingsCustomize your Quick SettingsOverview of device settingsUpdate your device softwareTurn on automatic updates for your device softwareRestore your device to its factory default settings using BlackBerry LinkBattery and powerTurn off your deviceCharge your deviceAbout wireless chargingBattery and charging iconsCheck your battery power levelMonitor the battery life, memory usage, CPU usage, and storage space on your deviceLED and battery notificationsUsing Battery Saving ModeChange your Battery Saving Mode settingsTurn off Battery Saving ModeHow can I extend battery life?Device and battery safetyView the safety, warranty, and privacy information for your deviceConnectionsCheck which wireless networks your device connects toMonitor your wireless data usageGive your device a nicknameWireless connections iconsChoosing a connectionTurn on airplane modeMobile networkConnect to the mobile networkChange the APN settings for your default Internet connectionConnect to your VPN automaticallyRoamingManage your mobile data settingsSet a monthly data limit notificationTroubleshooting: Mobile networkWi-Fi connectionsConnect to a Wi-Fi networkChange the priority of a saved Wi-Fi networkDelete a saved Wi-Fi networkDisable or re-enable a saved Wi-Fi networkWi-Fi network settingsConnect to another device using Wi-Fi DirectConnect to a Wi-Fi CERTIFIED Miracast deviceAdd a VPN profileTroubleshooting: Wi-FiBluetooth connectionsTurn on Bluetooth technologyPair and connect with a Bluetooth enabled deviceWrite your Bluetooth pairing infomation to an NFC tagRename a paired or saved Bluetooth enabled deviceDisconnect from a paired Bluetooth enabled deviceDelete a saved Bluetooth enabled devicePairing your device with a carLet your car kit use your device"s network credentialsAllowing Bluetooth enabled devices to access your contactsSet how Bluetooth enabled devices access your accountsAutomatically establish a Bluetooth connection when you turn on your deviceSupported Bluetooth profiles and servicesTroubleshooting: BluetoothNFCWhat is NFC?Send a file using NFCFind your NFC settingsRemove or reset a default NFC appTroubleshooting: NFCUSB connectionsAccess the files on your media card from an external devicePrevent access to data on your device while chargingSet a static IP address for your USB connectionConnect your device to a USB deviceConnect your device to an external displayTroubleshooting: USB connectionsMobile HotspotSharing your Internet connection using Mobile Hotspot modeFind your Mobile Hotspot mode settingsDisconnect a device from your mobile hotspotTroubleshooting: Mobile Hotspot modeInternet tetheringSharing your mobile network connection using Internet tetheringTroubleshooting: Internet tetheringBlackBerry Keyboard and typingUse a keyboard shortcut keyPreloaded keyboard shortcutsDelete a keyboard shortcutCreate or change a keyboard shortcutTyping on the BlackBerry KeyboardType an accented characterType a symbol or numberType an uppercase characterKeyboard shortcuts: TypingChange keyboard, input, or typing settingsType faster with automated assistance settingsSelect text using the BlackBerry KeyboardCut, copy, and paste textSelecting word suggestions that appear while you typeSelect a suggested wordSpell checkTurn on spell checkAccept spelling suggestionsChange spell check settingsEdit your personal dictionaryCreating custom text shortcutsTurn on word predictionsAdd a new text shortcutClear the learned words listChange or delete a text shortcutTyping using voice dictationLanguageChange your display languageChange your device"s regional settingsChange your input languageSelect an alternate keyboard layoutChange your voice input languageKeyboard input methodsTyping in other languagesTyping in Arabic or FarsiCharacter guide for Arabic or FarsiTyping in ChineseCharacter guide for CangjieCharacter guide for WubihuaCharacter guide for ZhuyinTyping in Danish, Norwegian, Finnish, or SwedishCharacter guide for Danish, Norwegian, Finnish, or SwedishTyping in GreekCharacter guide for GreekTyping in RussianCharacter guide for RussianTyping in HebrewCharacter guide for HebrewTyping in JapaneseCharacter guide for JapaneseTyping in KoreanCharacter guide for KoreanTyping in Latin-based languagesCharacter guide for Latin-based languagesTyping in ThaiCharacter guide for ThaiTyping in VietnameseCharacter guide for VietnameseScreen displayChange your backlightingChange your font sizeSet your wallpaperUse your device as a flashlightTurn off icon labels in the action barAccessibilityWhat"s new in accessibilityBlackBerry Screen ReaderTurn on the BlackBerry Screen ReaderTurn on the BlackBerry Screen Reader using device settingsGestures for the BlackBerry Screen ReaderUsing the BlackBerry Screen Reader with an external keyboardTurn on the Dark Screen mode using gesturesTurn on Dark Screen mode using device settingsAdjust the volume, speed, and pitch using gesturesAdjust the volume, speed, and pitch using device settingsAdjust the text or punctuation verbosity using gesturesAdjust the text or punctuation verbosity using device settingsUsing audio cues with BlackBerry Screen ReaderTurn on audio cues for the BlackBerry Screen Reader using gesturesTurn on audio cues for the BlackBerry Screen Reader using device settingsTurn on the Silent on Calls setting using gesturesTurn on the Silent on Calls setting using device settingsTurn on the Keyboard Echo setting using gesturesTurn on the Keyboard Echo setting using device settingsChange BlackBerry Screen Reader language using gesturesChange the BlackBerry Screen Reader language using device settingsStop the BlackBerry Screen Reader from reading dialog boxes, tips, and notificationsCustomize your accessibility settingsTurn on Magnify modeCustomize the magnification levelTemporarily turn off Magnify modeTurn on the Reverse Contrast featureTurn on the Closed Captions settingTurn on Hearing Aid modeTurn on TTY supportMedia cards and storageMoving or copying media files and documentsUsing a media cardWipe data from your media cardCheck how much storage space is freeHow do I free up storage space?Error messages: Media cardUsing your device with BlackBerry LinkAbout pairing and connecting your device to a computer or tabletSet up your computer with BlackBerry LinkSet up your device in BlackBerry LinkAbout BlackBerry ID and BlackBerry LinkAbout remote file accessAbout backing up device dataSet backup preferences in BlackBerry LinkBack up your device dataRestore your device dataAbout updating your device software with BlackBerry LinkUpdate your device software with BlackBerry LinkRestore your device to its factory default settings using BlackBerry LinkTroubleshooting: BlackBerry LinkApplications and featuresOrganizing appsLeave an app or close an appMove an app icon or open app around the home screenAdd folders to the home screenMove an app icon out of a folderDeleting appsRename a folderAbout the BlackBerry AssistantOpen the BlackBerry AssistantOpen the BlackBerry Assistant when your device is connected to a carThings you can do with the BlackBerry AssistantLearn what you can say or type in the BlackBerry AssistantChange your BlackBerry Assistant language settingsTurn off full assistance modeChange your search settingsChange your voice interaction settingsCalendarAbout the Calendar appKeyboard shortcuts: Calendar appSubscribe to a public calendar on your deviceView your eventsFind email and files associated with an eventCreate an event in the Calendar appAdd a task to the Calendar appHide a calendarChange or delete an eventChange the snooze time for a calendar reminderCreate a follow-up meetingJoin a conference call from a meeting reminderSave conference call details in the Calendar appAdd WebEx details to an eventSend an "I will be late" messageShare a file with meeting participantsCustomizing Calendar app settingsChange your default calendarEnable Meeting ModeChange the email address to use with each calendarChange default settings for eventsChange how your calendar is displayedTroubleshooting: Calendar appContactsAbout the Contacts appKeyboard shortcuts: ContactsAdd a contact to the Contacts appCopy contacts to and from your SIM cardStop automatically merging contactsAdd a contact from the Calls screenImport contact card information to your contact listContact viewsChanging contacts in the Contacts appCreate a contact group in the Contacts appAdd a contact to your favoritesContact someoneSet a custom ring tone for a contactSearch for a contactFiltering contactsSort your contacts in the Contacts appShare a contactTroubleshooting: ContactsClockKeyboard shortcuts: ClockSetting the alarm clockStopwatchTimerWorld clockTurn on bedside modeCustomize your Bedside Mode notificationsChange the clock faceAndroid AppsDownloading and installing Android apps from the Amazon AppstoreDownloading and installing Android apps from other sourcesChange your Android app installation settingsNavigating within an Android appChange the screen size of an Android appMaps and GPSBlackBerry Maps iconsSearch for a place or an address on a mapPin a place on a mapGet directionsSwitch to the map or detail view for turn-by-turn directionsShow or hide trafficMute voice-guided directionsChange your route preferencesRecalculate routesMy placesAdd a place to the Favorites screenAdd your work or home addressView your recent placesClear your recent placesView a contact’s address on a mapChanging settings for MapsSwitch between kilometers or milesChange default route settingsSwitch between voice-guided prompts and tonesTurn on Night ModeChange the map language to localAbout location servicesTurn on or turn off location servicesChange location permissions for appsTurn on or turn off traffic dataAbout the compassGet a compass readingPoint the compass to true north or to magnetic northTroubleshooting: CompassI"m seeing the interference indicator when I try to use the compassBrowserBrowsing the InternetKeyboard shortcuts: BrowserGo to a websiteUsing Browser tabsShare a link or pictureSearch for text on a webpageView webpages in a reader-friendly formatTurn on voice support in reader modeFind files that you downloadedAdd a website to your home screenSave a webpageChanging your Browser settingsBookmarks and browsing historyBookmark a favorite webpageView your Browser bookmarksOrganizing your bookmarksView your browsing historyBrowsing safelyAbout website certificatesWebsite certificate iconsChange Browser security settingsTurn on private browsingChange permissions for specific websitesTroubleshooting: BrowserSmart TagsScan a QR Code, barcode, or an NFC tagDelete a smart tag from your deviceCreate your own smart tagFavorite a smart tagShare a smart tagChange a smart tag titleErase smart tag information from an NFC tagFile ManagerViewing filesManaging your filesTransferring filesWorking with zip filesCalculatorSwitch between a scientific or standard calculatorConvert a unit of measurementCalculate a tipView your previous calculationsProductivity and workAbout BlackBerry Balance and your work spaceSwitch between your personal space and work spaceLock your work spaceChange your work space passwordDelete your work spaceDoes my device have BlackBerry Balance?How do I set up BlackBerry Balance?What content is in my work space and my personal space?Can I use personal apps on my work"s network?Where is my picture that I just took?What happens to my device data if I leave my organization?Troubleshooting: Work space and BlackBerry BalanceRememberCollecting and organizing tasks, notes, and more with the Remember appAdding a folder, task list, or an entry to the Remember appCreate a folder or task list in the Remember appAdd an entry to the Remember appStop synchronizing folders in the Remember appRecord a voice note in the Remember appSend something to the Remember appChanging a folder, task list, or entry in the Remember appDelete a folder, task list, or entry in the Remember appViewing and searching your entries in the Remember appSearch for an entry in the Remember appView Remember entries that have the same tagSort your Remember app entriesChange the default view in the Remember appTroubleshooting: Remember appSecurity and backupPasswords and lockingLock or unlock your deviceChange or remove your device passwordHow do I reset my device password if I forget it?Display text when your device is lockedProtect your SIM card with a PINAbout smart cardsWhat to do if your device is lost or stolenBlackBerry ProtectFinding and protecting a lost deviceSet up BlackBerry Protect on your deviceTroubleshooting: BlackBerry ProtectWiping your device to delete your device dataSecurity settingsSetting security permissions for appsChange or view app permissionsAbout BlackBerry GuardianUsing Parental ControlsImport a certificate from your computerPassword KeeperTransfer password recordsStore password records in the cloudManage password recordsUse a password record to log in to a websiteCreate a password record by sharing a web address or textChange the Password Keeper passwordLock Password KeeperSearch Password KeeperCreate security questions and answersScan passwords for security risksPrevent password and username copyingHide or show passwords in Password KeeperChange the criteria for generating passwordsLegal notice